How does online car, van & commercial vehicle finance work?

The safety and wellbeing of our customers, partners and staff are our highest priority. As such, we and our partners have invested in technology to make the whole finance process as safe as possible, whilst still maintaining high levels of security.

How do we do it? Well, there's a lot that goes on behind the scenes.

Firstly our application process is a quick and simple online form that can be completed in minutes from the comfort and safety of your own home or office.

Applications are then processed by our lenders using the latest electronic ID and income verification technology, which often avoids the requirement for many paper documents, commonly requested in the past.

It doesn't stop there. Once approved and you've chosen your vehicle we're then able to issue something called e-docs which are electronic finance documents. These can be read and digitally signed, replacing the need for old paper style finance documents and face to face contact.  

This new technology also incorporates KBQ's (knowledge based questions). They're simple questions that only you will know the answers to, so we can be sure no one else is trying to use your details to obtain finance.

You can then couple our Contactless Car Finance with motor dealers own safe and socially distanced services, such as vehicle video walkarounds, live video links, click & collect or contactless home delivery.

Although we use technology, we're always on hand though via phone, email or message to guide you through each stage step by step, so you're never left wondering what happens next.