VISION & VALUES


"Our vision and values are at the heart of everything we do. Our aspiration for success is backed by our desire to continuously improve and our values will therefore define our future. With this approach our corporate culture will shape the path to achieve our goals.  How we conduct our business and interact with people (both internally and externally) will make the difference to the service we provide, the strength of our team, how we are perceived in our industry and ultimately our success in the future." 

Dan Rothwell - Founder

OUR VISION

Working together to build long and lasting partnerships through people, service, professionalism and trust.  
OUR VALUES

We respect our people and work as a team.

Service is at the heart of our business, so we listen to our customers to go above and beyond expectations wherever possible.

We lead by example demonstrating professionalism and integrity in all that we do.

We seek to build trust in every relationship.

We respect our people and work as a team.

  • We do not compromise on quality of service.
  • We are supportive and fair to all.
  • We provide training, coaching and constructive feedback.
  • We recognise individual skills and strengths whilst still working as a team.

  • We praise our people and make them feel appreciated.
  • We acknowledge individuality.
  • We have a friendly and inclusive working environment.
  • We trust, respect and develop our staff.

Service is at the heart of our business, so we listen to our customers to go above and beyond expectations wherever possible.

  • We listen and do not assume anything.
  • We understand both personal and business requirements.
  • We deliver our promises on time and try to exceed expectations.
  • We communicate politely and courteously.

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  • We are supportive.
  • We are sympathetic to the needs of our customers and partners.
  • We are flexible and fresh thinking. 
  • We build long and lasting relationships.

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    We lead by example demonstrating professionalism and integrity in all that we do.

    • We always work with and embrace our professional regulations and guidance.

    • We are proactive in identifying and meeting our customer needs.

    • We look to be creative and adaptable.

    • We strive for continuous improvement.

    • We challenge ourselves.

    • We meet our responsibilities.

    • We combine expertise with empathy to help all our customers.

    • We work as a team.

    We seek to build trust in every relationship. 

    • We act with honesty and integrity in all that we do. 
    • We communicate clearly, professionally and on time.
    • We go the extra mile wherever possible.
    • We carefully consider the products we offer and ensure the information we provide is clear, understandable and not misleading.


    • We build long and lasting relationships.
    • We treat all our customers fairly.
    • We are respected in our industry.
    • Customer satisfaction is at the heart of our business.
     

    Rates from just 9.9% APR.
    (The exact rate you will be offered will be based on your individual circumstances)

    Representative APR 17.2%.

    Representative example:

     Borrowing £11,000 over 4 years with a representative APR of 17.2%, an annual interest rate of 17.2% (Fixed) and a deposit of £0.00, the amount payable would be £311.61 per month, with a total cost of credit of £3957.28 and a total amount payable of £14957.28. 

     Rates may differ as they are dependent on individual circumstances, the lender you are approved with and the vehicle/equipment purchased.

    (Click here to find out what a Representative APR & example is)

    Finance is subject to status.

    Warning: Late payment may impact your credit file and the lender may reclaim the vehicle or equipment financed prior to the end of the term of the agreement.


    Company Information
    Proactive Vehicle Finance is a trading name of Proactive Vehicle & Equipment Finance Ltd, registered in England & Wales under company number 12688016.  Registered office address: Whitfield Business Hub, 184-200 Pensby Road, Heswall, Wirral, CH60 7RJ.  Proactive Vehicle & Equipment Finance Ltd is authorised and regulated by the Financial Conduct Authority under FRN 930768.  You can check our registration via their website: https://register.fca.org.uk/  We are registered with the Information Commissioner's Office under ICO registration ZA787680 and our VAT registration number is GB362252907
    We are a credit broker not a lender and can introduce you to a select number of finance providers who may be able to offer you a credit facility for your purchase.  We will only introduce you to these lenders and we will receive a commission from the lender, calculated either as a percentage of the balance financed or a fixed amount, if you decide to enter into an agreement with them. The commission we receive from the lender will not impact the amount that our retail customers/consumers pay under an agreement but may impact the amount that our corporate customers pay under an agreement we arrange.
    Finance is subject to status, terms & conditions and you must be a UK resident aged 18 or over in order to apply. Guarantees and indemnities may be required. 
    All calls are recorded for training and quality purposes.

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